MyLangauge

Case studies

Libraries and community organisations across Australia are working with their multicultural communities to promote literacy, digital inclusion, cultural maintenance, and community participation. Find out what others are doing, make connections – and submit your own program as a case study!

CyberYouth

Organisation

Blacktown City Libraries, NSW

Location

NSW

Project description and objectives

CyberYouth is a volunteer program targeted but
not limited to newly arrived migrants and
refugees. It offers one on one computer tutoring
over 10 weeks, the outcome being a resume.

CyberYouth teaches basic computer skills and
focuses on to job searching strategies.

 

Staffing and volunteers

Volunteers are provided by CyberYouth. Tutors work one to one so that students can develop skills at their own pace and focus on their individual needs.

Partners

Mr Shiva Gounden, the CyberYouth volunteer coordinator.

Consultation strategy

Mr Shiva Gounden, the CyberYouth volunteer coordinator, approached Blacktown City Libraries in early 2011. CyberYouth was piloted at Stanhope Gardens Branch Library between April and July 2011. There were 11 students and volunteer tutors. The Library offered the computers.

Outcomes

After CyberYouth was piloted at Stanhope Gardens
Branch
Library evaluations by both students and
tutors were extremely high.

CyberYouth will be offered at several Library
branches in 2012.

CyberYouth aligns with the Library’s vision to be ‘a
connected place’ and also with Council’s Trigger
Project, Bridging the Digital Divide in Blacktown.

 

 

Contact Name

Margaret Redrup-May

Email

Margaret.Redrup-May@blacktown.nsw.gov.au

Phone

02 9839 6609